Continental Toyota Wins President’s Award

Apr 27, 2016

Have you heard the news?

We are proud to announce that we have recently been awarded the President’s Award here at Continental Toyota.

This award is the highest honor that a dealership can receive from Toyota and is only awarded to dealerships that have demonstrated a commitment to maintaining Toyota’s high standards for customer satisfaction. It honors Toyota dealerships that excel in all facets of operations and continue to go above and beyond at each customer touch point and represent the best of the best.

In order to qualify for this award, a Toyota dealership must meet certain standards of which include being in operation for all 12 months of a calendar year, achieving Sales Efficiency at or above 105 percent, maintaining Service Customer Retention (SCR) at or above Region/Private Distributor average (Metro or Single Point) at year-end (based on service retention reports released by mid-January) and more.

We’re excited to have won this high honor and would like to take this opportunity to thank our customers that have helped us to achieve and maintain such high levels of customer satisfaction.

It is always our goal to offer quality vehicles and continue to improve our customer experience whether it’s for sales or service. And as a President’s Award-winning dealership, we want to be your go-to dealer for any of your Toyota needs!

Thank you.